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Contact Us

Phone 0401 857 351

 

Email

alltechinstalls@gmail.com

 

Location

Kealba, VIC 3021

Melbourne

Frequently Asked Questions

 


 

What are your operating hours?

Our operating hours are usually 8am to 6pm Monday to Saturday but we can make special appointments or bookings if you require work to be done on non- standard working hours or on a Sunday if that’s the only day that suits your schedule.

 


 

How soon can you start the job once quoted?

I can usually do it on the day quoted or worst case the next day or 2 depending on parts required. I usually carry extra stock for common jobs such as antennas or TV wall mounts in my van.

 


 

Can an antenna be placed under a roof?

Never recommended due to the quality of the signal being significantly reduced. Should a customer request that the antenna be placed under a tile roof, this can be achieved but sometimes perfect digital signal quality cannot be guaranteed. Having the antenna as high up near the top above the tiles or tin nearly always gives the best possible reception.

 


 

Will you call me when you are on the way?

Yes I usually call my customers when I am on the way especially if I haven’t given them an exact time and just a rough timeframe.

 


 

Are you licenced and insured?

Yes we are a registered business, Hold all the required licences, and we have a 5 million dollar public liability policy.

 


 

If you wall mount my TV will all the cables be hidden?

Yes once we mount the Bracket and TV up on the wall we hide all cabling in the wall cavity for that neat clean finish. If it is a brick wall then there are also other options to make the cabling look concealed with conduit or cable covers.

 


 

How much warranty do you offer?

At Alltech Installs we only use High quality Australian made or delivered equipment, parts and materials from Australian trusted suppliers which nearly all have very good warranty on and are backed with quality research and development. We also offer a 5 year warranty on all workmanship.

 

We pride ourselves on our reputation and rest assured if anything does happen in the future when you call us we will answer and be out to your premises as soon as possible to rectify whatever problem it is. If there is a faulty part that is still under warranty we will do our best to get it changed over as soon as possible.

 


 

How much experience do you have in this industry?

I have 10 years experience in this industry and have owned my own business for 7 years.

 

I have worked for many major companies in a variety of different technological jobs such as Installations including, TV Antenna, Satellite, Internet television, Network computer related, security camera systems. I have also done subcontract work for some big name companies such as Downer EDI, Foxtel, Vision asia.

 


 

I would like to watch my Pay TV services in another or other rooms of the house is this possible?

Yes we have a number of different Pay TV distribution systems available from AV to HDMI quality for a single room or all rooms that enables you to watch your Foxtel or other service in your bedroom at night or even your alfresco area outside when entertaining with the ability to change channels without having to go to the main room to do so.